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Tilting the Odds: Using Customer Insights to De-Risk Your Business

It’s easy to get caught up in the world of the possible — expanding to new exciting channels! launching cutting-edge loyalty programs! growing into international markets! — but more often than not, we’re trying to protect our downside – to mitigate the risk associated with big decisions. 

On Tuesday, October 22 at 2:30 p.m. (EST) Custora Head of Product Management, Jordan Elkind will describe how customer insights can help take the risk out of daring enterprises. In this webinar, we'll discuss a framework (and share case studies) for answering questions like:

1. Should we launch a loyalty program?
2. What is the omnichannel demand impact of closing a store?
3. Should we re-vamp merchandising assortments?