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Expanding Your Red Carpet with VIP Cultivation Strategies

It’s not uncommon to see 10% of a retail brand’s customers driving 50% of annual revenue or more, nor is it uncommon to see half of those customers churn every year.

On Wednesday, September 25 at 1:30 p.m., Custora VP of Customer Success Ben Grant will give an overview of marketing-specific and cross-organizational strategies to better serve your best customers.

In this webinar, you’ll learn:

  1. Why VIP cultivation is so important to your bottom line.

  2. How to use customer analytics and segmentation to design surprise-and-delight tactics specifically for your VIPs.

  3. How marketing and merchandising can work together to ensure the long-term growth of your organization by increasing the value of your top 10% of customers.